Snowflake Faces Mug

Yes the live preview is an accurate example of the design that we will print on to your chosen product.

Note that there may be some minor color difference due to the resolution and color vivacity settings on your device. But these differences are often undetectable to the human eye.

Depending on the product, we offer anywhere from 1 pet to 6 pets to be printed in the same design together.

So yes, you usually can add more than one pet to your design. This is often offered free of charge, but in some cases you may see an additional charge on the product page for additional photo uploads.

If you receive your personalized order and are unhappy for any reason, please contact our support team and we will make it right.

We check all pet photos we receive. Usually the photo is perfectly fine. If there's a problem we'll email you and explain the issue, and request some new photos via email.

Yes, we've shipped over 600,000 pet portraits all over the world and we always use fully tracked shipping methods. You will receive your tracking number via email.

Easy! Choose your favorite design on our website - ranging from custom photo blankets and mugs, to personalized vintage style tees, greetings cards and lots more.

Then, add your customizations ranging from photo uploads and custom icons and text.

See your creation using the live preview and once you're happy, place your order.

We will print and ship your personalized print as fast as possible.

Our most popular personalized gifts in our 'design your own' range are the custom photo blanket and our personalized pet clothing.

Both of these make excellent gift ideas for loved ones and are sure to be appreciated.

We can re-print a design you made in an earlier order quickly and easily.

Just email us your original order number and we can work with you to re-print any previous design that you want to order again.